At HPR TECHCENTRICA PRIVATE LIMITED, we understand that customers may occasionally need to cancel an order or service. This Cancellation Policy explains the general terms and procedures for submitting cancellation requests for services and projects provided by TechCentrica. Cancellation requests are subject to the applicable service agreement, order terms, and relevant legal requirements.
Customers who wish to cancel an order or service should contact our team at info@techcentrica.com. Please provide your name, order or invoice reference, service details, and the reason for cancellation. Cancellation requests will be reviewed, and our team may contact you if additional information is required.
For website development, software development, digital marketing, design, and other professional services, cancellation will be evaluated according to the agreed project scope, work completed, resources allocated, and the applicable service agreement. Any outstanding obligations or charges will be handled in accordance with the agreed terms and applicable law.
Depending on the service agreement and the stage of work, charges may apply for work already completed, resources committed, or third-party costs incurred before the cancellation request. Any applicable charges will be assessed in accordance with the agreed terms and applicable legal requirements. Submitting a cancellation request does not automatically guarantee a refund.
If a cancellation qualifies for a refund, the request will be handled in accordance with our Refund Policy and the applicable service agreement. Approved refunds will be processed using the original payment method where possible, subject to payment provider procedures. Processing times may vary depending on the bank or payment service provider.
Services or expenses involving third-party providers, including domain registration, web hosting, software licences, subscriptions, and external platforms, may be subject to their respective cancellation terms. Any third-party charges or restrictions will be considered when reviewing a cancellation request, subject to applicable law.
A cancellation request should not be considered finalized until the customer receives confirmation from our team, where confirmation is required under the applicable agreement. Customers are advised to retain relevant email communications and payment records for future reference.
TechCentrica may update this Cancellation Policy from time to time to reflect changes in its services, business practices, or applicable requirements. Updates will be published on this page. Customers are encouraged to review this policy periodically.
For questions about this Cancellation Policy or to request cancellation of a service, please contact our team at info@techcentrica.com . Please include your order or invoice reference and relevant service details to help us review your request.
