At HPR TECHCENTRICA PRIVATE LIMITED, we aim to provide reliable products and professional services to our customers. This Return Policy outlines the general conditions and procedures for return-related requests concerning eligible products or services purchased from TechCentrica. Return eligibility depends on the nature of the purchase and the terms agreed upon at the time of the transaction.
Return requests will be reviewed based on the type of product or service purchased, the condition of the item where applicable, the nature of the issue, and the terms specified in the relevant order, proposal, or service agreement. Customers should review the applicable purchase terms before submitting a return request.
Website development, software development, digital marketing, design work, and other digital services may not be physically returnable once work has been delivered or completed. Any request relating to incomplete, undelivered, or disputed work will be assessed according to the agreed project scope, service terms, and applicable legal requirements.
To submit a return request, customers should contact our team using the email address provided below. Please include your name, order or invoice reference, purchase details, and a clear description of the reason for the request. Supporting documents or photographs may also be provided where relevant to help us evaluate the issue.
After receiving a return request, TechCentrica will review the information provided and may request additional details when necessary. The outcome and any applicable next steps will be communicated to the customer. Approval of a return request is subject to the relevant purchase terms and applicable law.
Certain services, completed projects, customized work, digital deliverables, and third-party products or services may be subject to specific return restrictions under the agreed terms. These restrictions do not exclude any mandatory rights or remedies available to customers under applicable law.
TechCentrica may update this Return Policy from time to time to reflect changes in its services, business practices, or applicable requirements. Updates will be published on this page. Customers are encouraged to review the policy periodically.
For questions about this Return Policy or to submit a return-related request, please contact our team at info@techcentrica.com . Please provide your order or invoice details to help us review your request efficiently.
